When I’m not writing blog posts for BOOST, I help mission-driven organizations use data to get better at what they do. I collaborate with really terrific organizations that are making a big difference in the lives of their communities, and their teams are dedicated to continuous improvement. And yet, sometimes when we say, “let’s look at your data!” our clients react like we’d just suggested a self-administered root canal. Too few members of mission-driven organizations have had good experiences...Read More