Dreading tough and difficult conversations? Feel like you’re lacking the confidence to lead with authority, or perhaps you’re too strict, only to see no change in your staff’s behavior? Maybe you’ve heard about “active listening” and wondered, “How do I even do that?” In this workshop, Juan will help you find Your Leadership Voice—strong, confident, and compassionate. Discover real solutions that ensure your staff feels heard and valued, while empowering you to lead with both backbone and heart.