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Program Design, Development, and Quality

Researcher and Practitioner Dialogue with Carol McElvain, J.D. and Michael Funk

JELO Article 2

The third issue of the Journal of Expanded Learning Opportunities (JELO) has arrived! This spring issue launched at the 2016 BOOST conference and features a conversation about quality programming in afterschool, an article on the role that social emotional learning can play to close the achievement and learning gaps, and an article focusing on the links between professional development and quality STEM learning experiences. You can visit last week’s installment about social emotional learning and today, we invite you into a researcher and practitioner conversation.

The expanded learning field continues to bring multiple stakeholders together to advance program quality and research.

In this issue of the JELO, we talk to Carol McElvain, J.D. from the American Institutes for Research (AIR) and Michael Funk from the California Department of Education (CDE) about their ideas on program quality in the expanded learning field. Ms. McElvain is the Managing Technical Assistance Consultant at AIR. She directs AIR’s expanded learning work, focusing on providing research-based, high-quality training, and professional development, and disseminating research results and policy reports to diverse audiences in the public education sector throughout the country. Mr. Funk is Director of the After School Division (ASD) at CDE. He led the development of a strategic plan for the ASD, building upon expanded learning to create programs that maximize outcomes for youth, families, school, and communities. This work led to the development and implementation of California’s Quality Standards for Expanded Learning Programs in 2014. Prior to his current work at CDE, Mr. Funk was the founder and executive director of the Sunset Neighborhood Beacon Center in San Francisco for two decades. He also started Experience Corps and Aspiranet Oakland Afterschool.

Ms. McElvain is representing the researcher perspective and Mr. Funk is representing the practitioner perspective. Following their responses below, both Ms. McElvain and Mr. Funk share their reflections on each other’s perspectives, revealing a common vision to move the great work of this field forward.
Many states have developed and adopted quality standards for expanded learning programs. What value do these standards bring to the expanded learning field?

Michael: California’s quality standards are the North Star for program quality. They give us a common vision and common language. This is critical if we are to maximize the unique scale of our state’s expanded learning ecosystem. The standards make it possible to align the state’s system of support, policy decisions, funding process and statewide evaluation. Of course, that alignment requires disciplined intentionality at all levels and is very hard work. That hard work is taking place in California right now. The implementation of the Expanded Learning Strategic Plan is underway, and the first and most critical step was the development of the Quality Standards for Expanded Learning.

California’s quality standards go one step further and include the “standards in action” which describe what the standard looks like at the program, student, and staff levels. This makes the standards incredibly accessible and relevant. Since the California standards have been released I have heard countless people state that, “The Quality Standards affirm what we value. The California Department of Education is endorsing what we have always believed quality programs look like.”

The context and guidance for how the standards should be used is just as important as what the standards articulate. In California, we have specified that the standards be used for site level continuous quality improvement. They are not to be used as a compliance tool for outsiders to judge the quality of a program, for ranking of programs, or for assessment to determine future funding.

Finally, the Quality Standards tell a story. They are the base of a very important narrative that needs to shift. Since the early 1990’s the Expanded Learning (afterschool) “brand” was primarily public safety. “Keep kids safe and off the streets.” Gradually, the importance of childcare for low-income families and homework completion became part of the narrative. What we now know is that high-quality expanded learning opportunities are an engaging place of learning that is an integral part of a young person’s education, preparing them for college, career and life. We need to position expanded learning programs as a place of learning. To that end, my office has just launched the Expanding Student Success campaign. At the heart of the effort is a direct line of communication between K-12 education leaders in order to tell the story of the power of high-quality expanded learning opportunities. We would not be able to tell that story if we did not have the Expanded Learning Quality Standards in place.

Carol: Only a small handful (less than 10) of states are not in the process of either developing or adopting quality standards. In some cases, states that are not actively working on their own standards have provided a variety of options for programs to assess themselves, such as the NAA core competencies, or the Weikert Center’s Youth Program Quality Assessment, just to name a couple, so programs can begin to look actively at their own quality and plan for improvement. While most of the states who have participated in standards adoption have built their own state coalitions to build their programs’ values into their standards, a recent crosswalk of existing state standards showed us that there is enough critical overlap in the main areas addressed to state that there is essential agreement on what quality is. These areas include safety, staffing, human relationships and youth development, activities and activity structure, as well as program administration and family engagement. Several states have already undergone revisions or expansions to their standards to include more specific guidance to programs on areas such as social and emotional learning, diversity and equity, sustainability, and program quality standards for older youth.

The value of adopting, promoting, and training to quality standards is first and foremost that high quality standards in action provide the best possible afterschool and summer learning programs for youth of all ages. There are many other elements, as well. In training, I often ask whether anyone was given the job of running an afterschool program as part of several other responsibilities they had at the time, without much more guidance than that. I am surprised each time at the number of hands raised in answer to that question. Program quality standards help any afterschool or summer learning program (regardless of funding source) provide the baseline for understanding what a good program should look like. They help build common understanding, a language for staff and other programs to talk with and help each other, and provide a pathway for improvement and professional development.

Standards bring other benefits such as informing key decision makers like policy makers and families of the elements they should be either funding or looking for when looking at available programs.

What does a quality after school or summer program look like to you?

Michael: Notwithstanding my listing all of the standards in action to answer this question, what I look for first is youth and staff who are engaged. When you walk into a room you can feel it. It is palpable. What creates engagement? I’ll take this moment to plug the Learning In Afterschool and Summer’s five elements. Learning that is active, collaborative, has meaning, supports mastery, and expands horizons. These five elements constitute the foundation on which the California Quality Standards for Expanded Learning were designed. They are also easily understandable and relatively easy to observe. I also look for passion. Does the leader of the program have a passion for helping staff and students find their life’s calling? Is it just a j-o-b or is it an opportunity to impact other humans in a way that is almost sacred?

Carol: I could go through a litany of elements of high quality programs but let’s talk the essentials. When it comes to the critical part of a quality afterschool or summer school program, I look for programs that engage and respect youth and provide them with opportunities to develop their skills, interests, confidence, and provides encouragement for their growth and development. It’s not a matter of the type of program or even the focus—it could involve recreation, STEM, arts, language or career development or really anything–it almost doesn’t matter what focus the program has, as long as the basics of providing children and youth with the building blocks they need for success in life is present, the program is focusing on quality.

What do you think it costs to run a quality program?

Michael: The cost of quality is impacted by so many variables including the program’s emphasis, the area’s cost of living, staff to participant ratio and many others. The Wallace Foundation has developed a cost calculator that accounts for all these variables.

I plugged the following variables into the calculator. The program had 100 slots, run by a community-based organization, located at a school, and operating five days per week for three hours during the school year. The staff ratio was 15:1 because that is the lowest ratio that they have data for. Then, selecting a city for cost of living the calculator gave me the following information on the cost per participating student per day to run a quality program.

JELO Article Quality Standards

There are more studies looking at the true cost of quality. One thing we know for sure is that the current California rate of $7.50 per day per student is well below what is necessary and, sadly, has not increased since 2006.

Carol: I wish I could give you a straight dollar amount, but it’s going to vary based on local factors such as the goals, services, and structure of the program, average area salaries, what kind of staffing structure is involved in the program (volunteers, aides, certified teaching staff, youth development staff, etc.), the number of children participating and the ages, and whether transportation is a large factor in the budget, among other factors. Depending on the location and safety, for example, the budget line item for transportation might be the smallest or largest part of the budget with perfect justification.

A couple of things I think are highly important in developing a quality program are attention to who is responsible for running the program and whether time is built in adequately for program preparation and staff development. Over and over we have seen the value of a full-time program director focused on the development of and attention to quality in the program. While that’s not to say that programs that do not have a full-time leader can’t be of high quality, it certainly makes the job harder, because quality takes observation, planning, and development. Providing opportunities for staff to reflect on how the program is doing and get guidance on improving practices helps build a path toward quality, wherever your program is.

Think of the programs you visit. Do you feel the programs you see are quality programs? Why or why not?

Michael: If I am invited to a site visit, it is usually going to be a program that a school district or community-based organization considers high quality. It is probably the case that quality will vary from program to program in the same district or city and that quality can vary at different times of the year (or even the day) in the same program. The principle of continuous quality improvement means that regardless of how high quality the program appears, the work of improving things for our students and staff is never over. If I walk into a program that is obviously high quality, or into a program that is struggling, I am always going to ask the same questions: “How are you being intentional about improving the quality of your program?” “What influenced you to choose the area of focus you did?” and “What is your plan for improving the quality in that area of focus?” I am always more impressed by depth rather than breadth; therefore, any program choosing more than three standards to improve is not necessarily working harder at quality improvement.

Carol: I would say that for the most part, we see programs that offer a safe place and are run with good intentions by people who care about the youth and families in their programs. I know that sounds like I’m damning programs with faint praise, but I’m not. When I look at bullying, violence, and safety statistics for youth—particularly in the out of school time hours, keeping our children safe should be our number one priority. There are still too many children in this country who face going home alone every day.

That said, I also think rigid academic requirements or improved test scores that many schools and programs look for as markers of success have a tendency to make programs too uncreative and boring for too large a number of kids, particularly in higher poverty areas or in struggling schools. Adherence to program funding requirements without enough resources to adequately meet children’s needs generally tends to lead to a rote program. Programs in that mode tend to be overly directive and rule-driven, and may not take families’ needs into account. I really think this is because this is the best a lot of programs can do with the resources they are provided.

However, that is not to say that any community or program regardless of the level of poverty—urban, rural, sub- or exurban can’t pull together to provide high quality programs for youth and their families. Some of the best programs we see are ones that honestly assess their resources and assets and provide support through youth and adult programming, job training, professional development time for staff, and a strong link to the school day. Focusing on the critical element of paying attention to youth and supporting them as they develop their interests, confidence, and skills goes a long way toward helping youth come to (and stay in) school, and where they can get more support to develop their academic skills.

What do we need to do to ensure programs run at that quality level?

a. What do practitioners need to do?

Michael: Practitioners need to implement the continuous quality improvement process as outlined in the California Department of Education web page.

Then, practitioners need to seek resources to help them with quality improvement. California has a robust system of support for quality. Don’t go at it alone! Bring in a fresh set of eyes to help you see what you might overlook.

Carol: Practitioners need to study quality standards and really make a concerted effort to look honestly at their programs to determine where their strengths and weaknesses are, then look at paths they can take to work on improving their program. Looking to each other as peers to support each other (either through peer assessment or regular professional development) creates a stronger understanding of what quality in afterschool is and how programs can get there.

In trainings, I often tell practitioners that if they are going to pay attention to one thing, it should be attendance from day to day. This is not primarily because I think programs should be keeping track of this statistic for its own sake, but because I think daily attendance and its fluctuations can tell a program so much about how it is doing. The highest quality programs I’ve seen have a system in place where they follow up with youth and/or their families if attendance is off for more than two days. Often, these programs find out the real reason for not attending the program is something they can help with or help get the right people to assist. For example, a family may have lost its housing, or a local employer has changed its scheduling so that the program hours may need to be adjusted. Looking at attendance trends over time, a program might find that there is unchecked behavior or bullying issues in an activity, or just maybe that they need to shake up staffing or the activities that are offered to keep children engaged.

b. What do researchers need to do?

Michael: We need more researchers to tailor their work to inform quality improvement. We also need research for publishing and documenting the impact of the programs. Research should inform quality improvement.

Carol: We are thrilled with the recent focus on developing closer interim measures of youth success other than test scores in both school- and out-of-school time. Providing a research base for more effective models of this success would give policymakers and practitioners more options for how they structure their programs to be more engaging and creative, not just an extension of the school day.

As someone who works to apply research to the practice of running a high quality program, I would also welcome further dialogue about how to put research into practice in programs. For example, researchers could ask, “Where have we seen programs improve significantly from the process of going through quality assessment and continuous improvement planning?”

c. What do policy makers need to do?

Michael: In some cases, get out of the way! Policy makers and government agencies are starting to focus more on performance management than simple compliance. This shift is taking root across the country. We must help programs successfully meet the compliance requirements. If programs feel supported around compliance the leadership can more easily focus on other aspects of quality.

Carol: Policy makers at all levels need to take a much more holistic approach to what children need to be successful and provide funding for programs with those goals. Although saying “more money” tends to make policymakers roll their eyes, we also need to be frank that most mid- to upper-income range families who can afford to do so participate in the type of afterschool and summer activities that lower income communities need to “prove” increased achievement. Asking afterschool and related programs to directly affect test scores is too long term and depends on too many other factors to be the measure of success for programs. Are the children happy? Healthy? Made to feel like they (and their voice) matter? Are children provided with a variety of engaging activities to better develop their interests? Do they have access to activities in which their family’s circumstances might not allow them to participate? These are important elements that funded programs can address that I think are an investment well made in our youth that our policy makers can encourage (and fund).

d. What does the community need to do?

Michael: Our communities need to come together to build partnerships that bring supports and opportunities to kids. The power of partnerships is often lost because people confuse attending meetings or community input with true engagement and collaboration. We need communities to build true partnerships and for each institution in the community to also commit to a cycle of quality improvement.

Carol: The best thing a community can do is come together and leverage all of its resources together and work toward a common goal—it can be as simple as raising healthy and happy children or as lofty as everyone in the community has access to a path to higher education. This is not to dismiss that bringing everyone together is easy: it’s not. It is often difficult to get people to put aside their own interests toward that larger goal. It is possible, however. Whether it’s a commitment to providing safe transportation to students so they can actually attend programs, or training a cadre of volunteers in mentoring or tutoring skills so regular program staff can pursue improvement and development activities, or providing language classes to parents who are new to the country to help them feel welcome—every effort a community makes demonstrates commitment to the children of that community.

Researcher and Practitioner Reflections

Michael: I really didn’t know what to expect when sharing my responses and then viewing Carol’s. How near or how far apart would our perspectives be? I knew how closely Carol has worked with the Afterschool Networks across the country so it does not surprise me that her comments are informed by wisdom and a clear passion for what is good for kids. I discovered so many similarities in our perspectives.

I loved that when describing quality Carol emphasized the importance of engagement and respectful opportunities for youth to develop their skills, interests, and confidence. We are so on the same page. She went on to state that the design and focus of the program are in fact less important than these kinds of opportunities.

Carol also emphasized that program staff must have the capacity to reflect on their program and get guidance on improving practice to build a path towards quality. This is certainly in alignment with California’s Senate Bill 1221 that dropped a lot of old accountability language and now requires programs to engage in a data driven cycle of continuous improvement.

Here is one of my favorite quotes. “… I also think rigid academic requirements or improved test scores that many schools and programs look for as markers of success have a tendency to make programs too uncreative and boring for too large a number of kids.” Amen.

Carol: When I responded to a series of questions thinking deeply about the afterschool and expanded learning field and quality programs, I had a moment of panic the moment when I shared my responses. Although I am very passionate about the field and our work, was I too critical? Too far removed from day-to-day work? What would a practitioner think about these responses? However, I felt instantly calm once I read Michael Funk’s responses to the same questions.

I feel as though we are strongly reiterating one another from different angles. We both value quality and believe it is possible, with appropriate development and planning. Being intentional in that planning—that is, knowing your ultimate goals and aligning your decisions toward meeting them—is essential. It was great to learn more about how California emphasizes “standards in action,” to provide additional guidance to move toward quality, and to reiterate how quality improvement is a process that is never done.

It was good to see the calculations of costs for a program based on location, and the reference to Wallace’s excellent cost calculator. Even more potent is the recognition that current funding levels are not adequate for our children. I hope that can build a call to action for the field to bring to policymakers to invest in our children’s participation in expanded learning activities because they know it contributes to a child’s successful development.

What most impressed me, though, is that the respected leader of the largest state-funded afterschool and expanded learning programs in the country clearly stated, essentially, that engagement is key for students. He didn’t say “finishing their homework” or “increasing their test scores on phonemic awareness:” Instead, he said he looks for whether a leader has passion for helping their staff and students “find their life’s calling” and a path toward it in engaging and meaningful ways. That is extraordinarily powerful and it makes me glad to be part of a field that emphasizes students’ pursuit of happiness.

For breakfast, Carol usually swaps between a big protein fruit smoothie to last me all morning, and Noosa yogurt with granola and fruit. And coffee. Lots of coffee.

For Michael, every morning it is a Peanut Crunch Cliff Bar. Boring eh? But on a special day it is eggs over easy, shredded hash browns and Tabasco.  Plenty of strong coffee and some crisp bacon.

Author: @boost-collaborative

In 2017, The JELO will publish two issues: a special issue in Spring and a regular issue in the Fall. At this time, they welcome the submission of papers for both the Spring 2017 special and Fall 2017 regular issue. Please visit the blog post from yesterday to learn about the call for papers for more details. The deadline to submit is August 29, 2016. You can also visit Central Valley Afterschool Foundation for more information.

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